Frequently Asked Questions
Most concerts last two hours, including a 15-20 minute intermission. Pre-Bravo concert lectures, lobby concessions, and a cash bar may be available at our Thalia Mara Hall concerts.
What attire is appropriate?
The attire for most MSO concerts is business casual. However, depending on the venue or personal occasion, a variety of attire may be worn. Examples: For a personal celebratory evening, formal attire may be desired. For outdoor concerts, casual attire is appropriate. Be comfortable. Enjoy yourself Above all, join us!
When do I clap?
The history of applause at orchestra concerts is long and varied. There was a time when audiences were expected to applaud after every movement of a multi-movement work. More recently, applause has been withheld until the entire work is performed. At MSO, our policy is simple – if you want to say thanks, we are happy to hear it at any time. We suggest you follow your heart.
May I bring my children or grandchildren?
Children are welcome at all MSO concerts, though we ask for discretion with regards to their attention span and other matters. Please plan to sit so that you are able to exit with the least disruption should it be needed. With the possible exception of Pepsi Pops, we do not think attendance by infants is appropriate. Young people between the ages of 4 and 18 qualify for discounted ticket of $5 or less to most concerts, when accompanied by an adult.
What forms of payment does MSO accept?
The Mississippi Symphony Orchestra accepts cash, checks, Visa, MasterCard and American Express. Online purchases must be with a valid card.
What if I am unable to use my tickets?
If you cannot use your tickets, we encourage you to give them to a friend or colleague to enjoy. You may also want to contact a local social service organization to pass your tickets along to someone who would not otherwise be able to attend a concert. Those who subscribe to one or more of our concert series (Bravo, Pops, and Chamber) have access to our liberal exchange policy and may exchange tickets for similarly priced seats at any other subscription concert within the same season. Please arrange for any exchanges at least 48 hours before the performance. MSO also accepts donations from tickets returned to Patron Services with notice prior to the concert. All ticket purchases are non-refundable. Artists and programs are subject to change without notice.
Does MSO offer any ticket discounts?
College students with valid student ID are eligible for $5 tickets to most concerts. This offer is limited to one ticket per student and subject to availability. Young people between the ages of 4 and 18 also qualify for discounted tickets of $5 or less to most concerts, when accompanied by an adult. We are happy to seat families together.
Groups of 10 or more are eligible for a discount on single-ticket prices. Group purchases must be made by one person at least 3 days in advance of the concert day thru the box office.
*Certain restrictions may apply.
Thalia Mara Hall
The main venue hosts the Bravo Series concerts and main-stage Pops Series concerts.
Thalia Mara Hall (located in downtown Jackson, Mississippi) 255 East Pascagoula Street
Chamber Series concerts are held at smaller, more intimate venues throughout the Jackson metro area. View the venue for chamber concerts through our events list.
MSO is committed to making its programming and activities accessible and welcoming to all. The staff is always available to answer questions or to provide additional information on accessibility. Please email Patron Services at firstname.lastname@example.org. Thalia Mara Hall’s main entrance and restrooms are ramp accessible. A passenger elevator is available for access to all levels. The main seating floor includes reserved wheelchair spaces. The parking garage across the street from the hall includes reserved accessible parking spaces and ramp accessible sidewalks leading to the main entrance. Additionally, accessible spaces are marked on the West Street side of the Hall.
MSO follows the latest guidance set forth by The City of Jackson for concerts held at Thalia Mara Hall and within the city.